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Vol. 1

International Journal of Services and Operations Management

2007 Vol. 3 No. 2

Special Issue on Supply Chain and Customer Relationships Management in the Global Economy

Guest Editors: Dr. Panayiotis H. Ketikidis and Dr. S.C. Lenny Koh

 

Editorial
PagesTitle and authors
131-151An enterprise engineering approach for supply chain systems design and implementation
Paul D. Denton, David Little, Richard H. Weston, Alex Guerrero
DOI: 10.1504/IJSOM.2007.012134

152-171Benefits of clustering for SME's suppliers in the aerospace and defence sector through the adaptation of enterprise portals
Zenon M. Michaelides, Artin Papazian
DOI: 10.1504/IJSOM.2007.012135

172-192Fuzzy AHP-based supplier selection in e-procurement
Morad Benyoucef, Mustafa Canbolat
DOI: 10.1504/IJSOM.2007.012136

193-209Production planning and control with outsourcing using artificial intelligence
Anna Lawrynowicz
DOI: 10.1504/IJSOM.2007.012137

210-226An innovative strategy for a manufacturing company of micromotors in Hong Kong
Kam Chin Ko, W.B. Lee, Karina Yuen, Walter W.C. Chung
DOI: 10.1504/IJSOM.2007.012138

227-244Milk supply chain and development strategy
Tzong-Ru Lee, Huei-Ling Huang, Bing-Wen Huang, Shiou-Yu Chen
DOI: 10.1504/IJSOM.2007.012139

245-259Total quality management and benchmarking: bridging the gap in the public sector
Leo D. Kounis, N. Panagopoulos
DOI: 10.1504/IJSOM.2007.012140