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Vol. 2
Vol. 1

International Journal of Services and Operations Management

2006 Vol. 2 No. 2


PagesTitle and authors
109-123An integrated approach for shop floor configuration in fractal manufacturing systems
Sameh M. Saad, Anna M. Lassila
DOI: 10.1504/IJSOM.2006.009496

124-145A scientific basis for the choice of scale in QFD
Solomani Coulibaly, Zhongsheng Hua
DOI: 10.1504/IJSOM.2006.009497

146-167Application of implicitly systemic management innovation methods – an empirical study in Slovenia
Dusko Ursic, Matjaz Mulej
DOI: 10.1504/IJSOM.2006.009498

168-177On horizontal deployment of quality approaches within a firm
S. Thomas Foster, Jr
DOI: 10.1504/IJSOM.2006.009499

178-201A quality function deployment approach to internal benchmarking of critical success factors of strategic quality management
G. Karuppusami, R. Gandhinathan, R. Venkata Rao
DOI: 10.1504/IJSOM.2006.009500