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International Journal of Sport Management and Marketing

2009 Vol. 6 No. 3

Special Issue on Managing the Quality of Sport Services and Sport Organisations

Guest Editor: Dr. Leigh Robinson


PagesTitle and authors
229-252Measuring customer service quality of English public sport facilities
Yi-De Liu, Peter Taylor, Simon Shibli
DOI: 10.1504/IJSMM.2009.029087

253-276ADVENTUREQUAL: an extension of the SERVQUAL conceptual gap model in young people's outdoor adventure
Keith Donne
DOI: 10.1504/IJSMM.2009.029088

277-291The mediating role of place attachment on the relationship between service quality and loyalty in the context of skiing
Nicholas D. Theodorakis, Nikolaos Tsigilis, Kostas Alexandris
DOI: 10.1504/IJSMM.2009.029089

292-307Model of service quality in event sport tourism: development of a scale
David J. Shonk, Packianathan Chelladurai
DOI: 10.1504/IJSMM.2009.029090

308-329A decade of quality and performance management in Flemish organised sport
Jo Van Hoecke, Paul De Knop, Hugo Schoukens
DOI: 10.1504/IJSMM.2009.029091