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Vol. 1

International Journal of Services, Economics and Management

2017 Vol. 8 No. 1/2

Special Issue on: Development Of Service Sectors in Fastgrowing Economies: Micro and Macro Perspectives

Guest Editor: Dr Michael K. Fung


PagesTitle and authors
1-17Evaluating competitiveness of the convention destination: a primary stakeholders' perspective in Chiang Mai City, Thailand
Wanniwat Pansuwong
DOI: 10.1504/IJSEM.2017.10005326

18-34The moderating role of service innovation on the relationship between customer satisfaction and customer value: a case of 3-star hotels in Jakarta
Ronald Sukwadi
DOI: 10.1504/IJSEM.2017.10005327

35-50Implementation of technology for business cluster management: a prototype of sharing economy among customs broker SMEs in Thailand
Kanitta Chutanoparat; T. Mokkhamakkul; S. Sinthupinyo
DOI: 10.1504/IJSEM.2017.10005328

51-72A comparative study of two Thai franchises in international expansion
Arunee Lertkornkitja
DOI: 10.1504/IJSEM.2017.10005329

73-89What values are perceived by hotel guests?
Levyda Levyda
DOI: 10.1504/IJSEM.2017.10005330

90-108CAPEX efficiency and service quality improvement via tower sharing in the Indonesian telecommunication industry: optimisation model using comparison of genetic algorithm and simulated annealing methods
Anisah Firli; Ina Primiana; Umi Kaltum; Yevis Marty Oesman; Aldrin Herwany; Yudi Azis; Akhmad Yunani
DOI: 10.1504/IJSEM.2017.10005332

Additional Paper

109-131Perception of faculty members on factors affecting quality education and employability skills in technical education sector: an empirical analysis
O.P. Shukla; S.K. Garg
DOI: 10.1504/IJSEM.2017.10005331