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International Journal of Services, Economics and Management

2016 Vol. 7 No. 2/3/4

 

PagesTitle and authors
95-110Models of spare parts inventories' optimisation: a literature review
Zineb Iraqi; Abdellah El Barkany; Ahmed El Biyaali
DOI: 10.1504/IJSEM.2016.10002814

111-123Data-centric view of knowledge in information systems literature review
Alice S. Li; Ben Soh; M. Ishaq Bhatti; Rozana Ismail
DOI: 10.1504/IJSEM.2016.10001537

124-153Rethinking IT-governance: analytical review of IT governance for social media based on the COBIT standard
Yousuf S. AlHinai; Ali Al-Badi; Ibrahim Al-Harthi; Ali Al-Aufi; Zahran Al-Salti
DOI: 10.1504/IJSEM.2016.10002836

154-166Evaluating service quality of airports with integrating TOPSIS and VIKOR under fuzzy environment
Abolfazl Kazemi; Mahdi Yousefi Nejad Attari; Mojgan Khorasani
DOI: 10.1504/IJSEM.2016.10002841

167-197National qualifications framework: a qualitative approach towards the determination of the critical success factors
Ramesh Ramdass; Abdul Rahman; Syriac Nellikunnel
DOI: 10.1504/IJSEM.2016.10002852

198-221Service quality and gender differences in Brazilian self-service restaurants
André Luís Policani Freitas; Marta Duarte De Barros
DOI: 10.1504/IJSEM.2016.10002854

222-245Devising retention strategy for front-end employees in retail: an application of analytic hierarchy process
Pallavi Pandey; Saumya Singh; Pramod Pathak
DOI: 10.1504/IJSEM.2016.10002864

246-264Crowdfunding innovations
Sergey Yablonsky
DOI: 10.1504/IJSEM.2016.10002865