Browse issuesVol. 5 2013 Vol. 5 No. 1/2 Vol. 4 2012 Vol. 4 No. 42012 Vol. 4 No. 32012 Vol. 4 No. 22012 Vol. 4 No. 1 Vol. 3 2011 Vol. 3 No. 42011 Vol. 3 No. 32011 Vol. 3 No. 22011 Vol. 3 No. 1 Vol. 2 2010 Vol. 2 No. 3/42010 Vol. 2 No. 22010 Vol. 2 No. 1 Vol. 1 2009 Vol. 1 No. 42009 Vol. 1 No. 32008 Vol. 1 No. 22007 Vol. 1 No. 1 International Journal of Services, Economics and Management2010 Vol. 2 No. 2 PagesTitle and authors109-120Gender roles and family decision making: a study of Indian automobile purchasesR.K. Srivastava, Beverlee B. AndersonDOI: 10.1504/IJSEM.2010.030914121-136Shopping orientation and behavioural patterns of Indian consumers: study of a Tier II cityPiyali Ghosh, Vibhuti Tripathi, Smit Saini, Swati AgrawalDOI: 10.1504/IJSEM.2010.030915137-147The development and validity of new service development scale: using a balanced scorecard approachGuoping Wu, Guofeng Gai, Ying WangDOI: 10.1504/IJSEM.2010.030916148-179Financial crisis, IMF and bank efficiency: empirical evidence from the ASEAN-4 countriesFadzlan SufianDOI: 10.1504/IJSEM.2010.030917180-196An analysis on the behavioural traits of salaried class investors in Tamil NaduR. Kasilingam, G. JayabalDOI: 10.1504/IJSEM.2010.030918197-210Identifying the factor structure of customer satisfaction by modified importance-performance analysisChi-Fan LinDOI: 10.1504/IJSEM.2010.030919211-224Supply chain management in health sector in Thailand: a case studyDuangpun Kritchanchai, Rawee SuwandechochaiDOI: 10.1504/IJSEM.2010.030920