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International Journal of Productivity and Quality Management

2017 Vol. 21 No. 4

 

PagesTitle and authors
411-428Entropy-based discretisation for performance prediction of employee: strategy for improving software quality
Sangita Gupta; Uma Mohan Mokashi; V. Suma
DOI: 10.1504/IJPQM.2017.10005841

429-442Evaluating manufacturing performance through strategic total productive maintenance implementation in a food processing industry
Tejinder Pal Singh; Inderpreet Singh Ahuja
DOI: 10.1504/IJPQM.2017.10005842

443-459The effect of TQM dimensions on the performance of international non-governmental organisations operating in Jordan
Firas I. Mahmoud Saleh; Rateb J. Sweis; Bayan Y. Abdelqader; Ayman B. Abdallah; Mazen Arafeh
DOI: 10.1504/IJPQM.2017.10005843

460-489Machining performance optimisation during EDM of Inconel 718: a case experimental investigation
Rahul; Kumar Abhishek; Saurav Datta; Bibhuti Bhusan Biswal; Siba Sankar Mahapatra
DOI: 10.1504/IJPQM.2017.10005844

490-499Critical success factors for TQM implementation
Birhanu Beshah; Eshetie Berhan
DOI: 10.1504/IJPQM.2017.10005845

500-515Classifying customer requirements using Kano model and Kano map: the case of hospital services
Arash Shahin; Sajad Akasheh
DOI: 10.1504/IJPQM.2017.10005846

516-531Neoteric quality improvement approach in resource constrained Indian service SMEs: a concept note
Rana Basu; Prabha Bhola; Pranab K. Dan
DOI: 10.1504/IJPQM.2017.10005847

532-547Monitoring the disparity of teaching and learning process variability: a statistical approach
Maman A. Djauhari; Revathi Sagadavan; Siaw Li Lee
DOI: 10.1504/IJPQM.2017.10005848