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Vol. 1

International Journal of Productivity and Quality Management

2017 Vol. 21 No. 2

 

PagesTitle and authors
143-173Investigating the impact of quality management systems on business performance
Manjot Singh Bhatia; Anjali Awasthi
DOI: 10.1504/IJPQM.2017.10004636

174-186Does correlation matrix influence prioritisation of the results of house of quality? The case of a manufacturing company
Fahimeh Chavoshi; Arash Shahin
DOI: 10.1504/IJPQM.2017.10004633

187-202Evaluating TQM adoption success factors to improve Indian MSMEs performance using fuzzy DEMATEL approach
Himanshu Gupta; Chandra Prakash; Vinayak Vishwakarma; Mukesh Kumar Barua
DOI: 10.1504/IJPQM.2017.10004635

203-228Exploring critical success factors for TQM implementation using interpretive structural modelling approach: extract from case studies
Vimal Kumar; R.R.K. Sharma
DOI: 10.1504/IJPQM.2017.10004637

229-244EOQ model for deteriorating items with stock-dependent demand under inflation and trade credits
Rakesh P. Tripathi
DOI: 10.1504/IJPQM.2017.10004638

245-263Prioritisation of quality dimensions of after-sales technical services
Bülent Başaran; Aslı Battal
DOI: 10.1504/IJPQM.2017.10004639

264-271Deming's chain reaction revisited
Andrés Carrión-Garcia; Angela M. Grisales; Ljubisa Papic
DOI: 10.1504/IJPQM.2017.10004640