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Vol. 1

International Journal of Process Management and Benchmarking

2016 Vol. 6 No. 1


PagesTitle and authors
1-28An approach to develop green capability in manufacturing supply chain
Srikanta Routroy; C.V. Sunil Kumar
DOI: 10.1504/IJPMB.2016.073322

29-56Evaluation of business performance measurements for ISO 9000 initiatives in Indian manufacturing industry
Sanjiv Kumar Jain; Inderpreet Singh Ahuja
DOI: 10.1504/IJPMB.2016.073324

57-78Cross-functional integration of marketing and information services in banking: a cross-industry comparison
Rami Askoul; Habib Ullah Khan; V.V. Madhavi Lalitha
DOI: 10.1504/IJPMB.2016.073326

79-111Increasing the effectiveness of benchmarking in the restaurant industry
Clayton W. Barrows; Edward T. Vieira Jr.; Robin B. DiPietro
DOI: 10.1504/IJPMB.2016.073327

112-132Sustaining performance in financial sector e-businesses: best practices and lessons learned
Rashmi Jain
DOI: 10.1504/IJPMB.2016.073332