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Vol. 1

International Journal of Internet and Enterprise Management

2007 Vol. 5 No. 1

Special Issue on Business Service Management and Service Level Agreement

Guest Editors: Professor Patrick Hung and Professor Terry Wu


EditorialMessage from new Editor-in-Chief
PagesTitle and authors
5-22Supporting the design of service contracts with interaction models
Peter Rittgen
DOI: 10.1504/IJIEM.2007.011588

23-38Business grid services
David Bell, Sergio De Cesare, Mark Lycett
DOI: 10.1504/IJIEM.2007.011589

39-58Service-level agreement-based QoS analysis for web services discovery and composition
Stephen J.H. Yang, Jia Zhang, Blue C.W. Lan
DOI: 10.1504/IJIEM.2007.011590

59-77Fairness concerns in digital right management models
Luc Bouganim, Philippe Pucheral
DOI: 10.1504/IJIEM.2007.011591

78-90Web-based digital shop floor: implementation of business service management and managerial implications
Dan Zhang, Lihui Wang, Terry Wu
DOI: 10.1504/IJIEM.2007.011592