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Vol. 1

International Journal of Indian Culture and Business Management

2012 Vol. 5 No. 1


PagesTitle and authors
1-14Evolution of system dynamics in supply chain management
Rajbir Singh Bhatti; Pradeep Kumar; Dinesh Kumar
DOI: 10.1504/IJICBM.2012.044015

15-36A study on India’s trade relationship with SAARC countries
Ratna Vadra
DOI: 10.1504/IJICBM.2012.044016

37-58An empirical study on customer interaction with a contact centre and its effect on CRM: a multicultural perspective from India
K. Sai Prasaad; Sita Mishra
DOI: 10.1504/IJICBM.2012.044017

59-75Service quality evaluation in electricity utility industry: an empirical study in India
S. Satapathy; S.K. Patel; S.S. Mahapatra; G.S. Beriha; A. Biswas
DOI: 10.1504/IJICBM.2012.044018

76-109A survey on adoption of e-procurement in Indian organisations
Manish Gupta; Rakesh Narain
DOI: 10.1504/IJICBM.2012.044019