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International Journal of Electronic Customer Relationship Management

2010 Vol. 4 No. 3


PagesTitle and authors
209-227Retail value stream management
Mark Powell, Paul Childerhouse
DOI: 10.1504/IJECRM.2010.035963

228-251RFID acceptance amongst customers: a cross-cultural framework based on Hofstede
Alessandra Vecchi, Louis Brennan, Aristeidis Theotokis
DOI: 10.1504/IJECRM.2010.035964

252-263Factorial and regression analyses of relationship marketing antecedents and customer loyalty: the Ethiopian telecommunications perspective
Rakshit Negi
DOI: 10.1504/IJECRM.2010.035965

264-279The adoption of mobile payment: a descriptive study on Iranian customers
Abbas Keramati, Rose Taeb, Arad Mousavi Larijani
DOI: 10.1504/IJECRM.2010.035966

280-301Principles for successful mobile CRM in organisations from data mining perspective
Vishal Bhatnagar, Jayanthi Ranjan
DOI: 10.1504/IJECRM.2010.035967

302-318Linking business model and strategy on market performance in Taiwan's e-brokerage business
May-Ching Ding, Kuang-Wen Wu, Shaio Yan Huang, Sheng-Wen Liu
DOI: 10.1504/IJECRM.2010.035968