International Journal of Electronic Customer Relationship Management

2010 Vol. 4 No. 3

Pages	Title and authors
209-227	Retail value stream management Mark Powell, Paul Childerhouse DOI: 10.1504/IJECRM.2010.035963
228-251	RFID acceptance amongst customers: a cross-cultural framework based on Hofstede Alessandra Vecchi, Louis Brennan, Aristeidis Theotokis DOI: 10.1504/IJECRM.2010.035964
252-263	Factorial and regression analyses of relationship marketing antecedents and customer loyalty: the Ethiopian telecommunications perspective Rakshit Negi DOI: 10.1504/IJECRM.2010.035965
264-279	The adoption of mobile payment: a descriptive study on Iranian customers Abbas Keramati, Rose Taeb, Arad Mousavi Larijani DOI: 10.1504/IJECRM.2010.035966
280-301	Principles for successful mobile CRM in organisations from data mining perspective Vishal Bhatnagar, Jayanthi Ranjan DOI: 10.1504/IJECRM.2010.035967
302-318	Linking business model and strategy on market performance in Taiwan's e-brokerage business May-Ching Ding, Kuang-Wen Wu, Shaio Yan Huang, Sheng-Wen Liu DOI: 10.1504/IJECRM.2010.035968