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Vol. 1

International Journal of Business Performance Management

2016 Vol. 17 No. 4

 

PagesTitle and authors
365-393Evaluating the Indian retail service quality enablers using interpretive structural modelling
Rema Gopalan; Sreekumar; Biswajit Satpathy
DOI: 10.1504/IJBPM.2016.079271

394-412Estimating provincial agricultural total factor productivity in Mainland China
Khee Giap Tan; Haoran Suo; Ramkishen S. Rajan
DOI: 10.1504/IJBPM.2016.079273

413-427Analysis of stakeholder value derivation through corporate social responsibility for business growth and society's collateral benefits
Andrée Marie López-Fernández; Rajagopal
DOI: 10.1504/IJBPM.2016.079274

428-446The impact of intellectual capital on business performance in Kuwaiti telecommunication industry
Abdel-Aziz Ahmad Sharabati; Nasser Sajid Shamari; Abdul-Naser Ibrahim Nour; Abdel-Bari Ibrahim Durra; Kamel M. Moghrabi
DOI: 10.1504/IJBPM.2016.079278

447-465The entrepreneurial strategic formula of the firm: a theoretical business model
Pasquale De Luca; Salvatore Ferri; Michele Galeotti
DOI: 10.1504/IJBPM.2016.10000040

466-487Organisational improvement: one hospital's experience of implementing TQM
Uche Nwabueze
DOI: 10.1504/IJBPM.2016.079280