Title: Resilience from the real world towards specific organisational resilience in emergency response organisations

Authors: John Van Trijp; Kees Boersma; Peter Groenewegen

Addresses: Libertas in Vivo v.o.f., Nabuccostraat 7, 7323 TE Apeldoorn, The Netherlands ' Faculty of Social Sciences, Department of Organisational Science, Vrije Universiteit Amsterdam, De Boelelaan 1105, 1081 HV Amsterdam, The Netherlands ' Faculty of Social Sciences, Department of Organisational Science, Vrije Universiteit Amsterdam, De Boelelaan 1105, 1081 HV Amsterdam, The Netherlands

Abstract: In this paper, we present a quick overview of six types of resilience to present a minimalistic sketch of the resilience 'landscape' and show the definitions for resilience originally have a mechanistic point of view (bounce back after disaster has struck). This is in contrast to the present day approach, where adaptive learning capabilities embedded in strong network relationships are of vital importance for resilience. Eventually, we focus on organisational resilience for emergency response organisations. Organisational resilience is of great importance to an emergency response organisation to cope adequately with outcomes before or after a crisis emerges. We briefly introduce a quantitative organisational resilience model for Dutch emergency response organisations (Safety Regions). We present literature describing and clarifying the variables and attributes based on this quantitative model and draw relevant conclusions.

Keywords: organisational resilience; keystone vulnerabilities; situational awareness; adaptive capacity; quality; emergency response organisation; quantitative resilience model; emergency management; emergency response.

DOI: 10.1504/IJEM.2018.097358

International Journal of Emergency Management, 2018 Vol.14 No.4, pp.303 - 321

Received: 01 Sep 2016
Accepted: 08 Mar 2017
Published online: 16 Jan 2019 *

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