Title: Business relational capital and firm performance: an insight from Indian textile industry

Authors: Murale Venugopalan; Gyanendra Singh Sisodia; Preetha Rajeevkumar

Addresses: Department of Management, Amrita Vishwa Vidyapeetham, AIMS Campus, Ponekkara, Kochi, Kerala 682047, India ' College of Business Administration, Ajman University, Fujairah Campus, UAE ' Department of Commerce and Management, School of Arts and Science, Amrita Vishwa Vidyapeetham, Brahmasthanam Campus, Edappally, Ernakulam, Kerala 682024, India

Abstract: Organisations subsist in a knowledge-based society where there exist a strong need to interact with its environment and establish relations. These relationships help firms to procure and share knowledge which is quintessential for carrying out their operations. The goal of this study ascertains the impact of relational capital management in firm's performance in the textile industry in India. The study was conducted among managers of leading textile manufacturing firms in Tiruppur area. The hypothesis set for the study was empirically tested by using partial least square method, in the models set for the study was found to be valid at P < 0.05. The paper concludes that relational capital components and the firm performance are positively related.

Keywords: intangible capital; business relational capital; strategic alliance; customer capital; firm performance; India; textile industry.

DOI: 10.1504/IJLIC.2018.095899

International Journal of Learning and Intellectual Capital, 2018 Vol.15 No.4, pp.341 - 362

Received: 25 Apr 2017
Accepted: 14 Apr 2018
Published online: 25 Oct 2018 *

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