Title: Scale development and validation of gender-specific consumer decision-making styles: a case of Indian teenagers

Authors: Sartaj Chaudhary; Ajoy Kumar Dey

Addresses: Department of Management Studies, Jagannath International Management School, Other Common Facilities (OCF), Pocket 9, Sector-B, Vasant Kunj, New Delhi, 110070, India ' Operations Management and Decision Sciences, Birla Institute of Management Technology, Plot No. 5, Knowledge Park II, Greater Noida (NCR), Uttar Pradesh, 201306, India

Abstract: Research on consumer decision-making styles (CDMS) is popular in emerging economies. Despite empirical evidence supporting the role of gender in influencing these styles, researchers have measured CDMS using a common scale. To address this concern, the study developed gender-specific scales for measuring CDMS of Indian teenagers. It also established the country specific nature of the CDMS scale by comparing the findings in other countries. The paper describes a step-by-step scale development and validation process deploying exploratory and confirmatory factor analyses on a dataset of 1,216 teenagers. Two-tailed t-test was used to measure the gender differences between the CDMS characteristics. The process resulted in seven factor scales with six common characteristics. In contrast with other countries, new traits were identified. This study contributes to the theory building of CDMS and provides an impetus to marketers in devising distinct communication strategies in line with the gender differences in CDMS of the teenage segment.

Keywords: consumer decision-making styles; CDMS; Indian teenagers; scale development; gender difference; exploratory factor analysis; confirmatory factor analysis; CFA; t-test; consumer styles inventory.

DOI: 10.1504/IJICBM.2018.090921

International Journal of Indian Culture and Business Management, 2018 Vol.16 No.3, pp.339 - 358

Received: 10 May 2017
Accepted: 09 Oct 2017

Published online: 03 Apr 2018 *

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