Article: Development of a competency model for enhancing the organisational effectiveness in a knowledge-based organisation Journal: International Journal of Indian Culture and Business Management (IJICBM) 2018 Vol.16 No.3 pp.287 - 301 Abstract: The purpose of this study is to develop a customised competency model for a knowledge-based organisation. A competency model is an organisation wide framework and a descriptive tool that identifies the competencies required for effective performance in a specific job, occupation, industry or organisation. It is a quantifiable list of the knowledge, skills and attributes demonstrated through individual behaviour that results in outstanding performance in a specific work context. This study is a strong business case of 52 scientists working in an Indian Government R&D organisation engaged in the development of cutting edge defence technologies. A specific competency model has been developed for the scientists working in the engineering and technology domain. The employees were mapped against the developed competency model for their current vis-à-vis required competencies. The present study contributes to original research by providing a starting point to resolve the entire spectrum of HR activities to enhance organisational effectiveness in an R&D environment. It contributes to practice as the developed model can be applied to similar organisations. Inderscience Publishers - linking academia, business and industry through research

Title: Development of a competency model for enhancing the organisational effectiveness in a knowledge-based organisation

Authors: Jimmy Kansal; Sandeep Singhal

Addresses: Department of Mechanical Engineering, National Institute of Technology, Kurukshetra 136-119, India ' Department of Mechanical Engineering, National Institute of Technology, Kurukshetra 136-119, India

Abstract: The purpose of this study is to develop a customised competency model for a knowledge-based organisation. A competency model is an organisation wide framework and a descriptive tool that identifies the competencies required for effective performance in a specific job, occupation, industry or organisation. It is a quantifiable list of the knowledge, skills and attributes demonstrated through individual behaviour that results in outstanding performance in a specific work context. This study is a strong business case of 52 scientists working in an Indian Government R&D organisation engaged in the development of cutting edge defence technologies. A specific competency model has been developed for the scientists working in the engineering and technology domain. The employees were mapped against the developed competency model for their current vis-à-vis required competencies. The present study contributes to original research by providing a starting point to resolve the entire spectrum of HR activities to enhance organisational effectiveness in an R&D environment. It contributes to practice as the developed model can be applied to similar organisations.

Keywords: human resources; knowledge-based organisation; KBO; research and development; R&D; current competency level; CCL; rated competency level; RCL; behavioural events interviews; BEIs.

DOI: 10.1504/IJICBM.2018.090909

International Journal of Indian Culture and Business Management, 2018 Vol.16 No.3, pp.287 - 301

Received: 21 Mar 2017
Accepted: 03 Sep 2017
Published online: 03 Apr 2018 *

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Title: Development of a competency model for enhancing the organisational effectiveness in a knowledge-based organisation

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