Title: Pilots' perceptions of justice and job identification
Authors: Robert A. Goehlich; Ralf Bebenroth
Embry-Riddle Aeronautical University, Berlin Campus, Kurfuerstenstrasse 56, 10785 Berlin, Germany
Research Institute for Economics and Business Administration (RIEB), Kobe University, 2-1, Rokko-dai, Nada-ku, Shinkan 1307, Kobe 657-8501, Japan
Abstract: This article sheds light on pilots' perceptions of justice and their job identification. The research investigates pilots' perceptions of the fairness with which they are treated, how these perceptions might influence their identification with their jobs and whether this identification influences operational safety. The methodological approach integrates the pilot-organisational behavioural model introduced in this research into two commonly known models of the human factor in aviation: the 'Software-Hardware-Environment-Liveware (pilot)-Liveware (team)' - or SHELL - model and the 'Swiss cheese' model. The article includes an outline regarding aviation safety and recommendations for applying our approach to other transportation industries.
Keywords: aviation pilot; justice perception; job identification; SHELL model; Swiss cheese model; human factors.
World Review of Intermodal Transportation Research, 2017 Vol.6, No.4, pp.291 - 305
Submission date: 02 Nov 2016
Date of acceptance: 22 Jun 2017
Available online: 19 Dec 2017