Title: An ISM approach to identify key success factors behind the TPM implementation in Indian SMEs

Authors: Abhishek Jain; Rajbir Singh Bhatti; Harwinder Singh

Addresses: IKGPTU, Near Pushpa Gujral Science City, Kapurthala 144603, Jalandhar, Punjab, India ' Mechanical Engineering Department, SBSSTC, Moga Road (NH-95), Ferozepur 152004, Firozepur, Punjab, India ' Mechanical Engineering Department, GNDEC, Gill Road, Ludiana 141006, Gill Road, Ludhiana, Punjab, India

Abstract: The volatile position of the Indian market is driving the manufacturing organisations to adopt various improvement techniques in Indian small and medium enterprises (SMEs). Total productive maintenance (TPM) can also be implemented as an improvement technique. It is the utmost need to identify certain key success factors (KSFs) which helps the TPM implementation in an organisation. The objective of this research is to identify the KSFs behind the TPM implementation in Indian SMEs successfully. Researchers identified eight KSFs from the literature review, questionnaire survey and experts' (academia and industry) opinion. Interpretive structural modelling (ISM) is used as an approach to establish the hierarchical structure for analysing the interrelationship among the various KSFs of TPM implementation in Indian SMEs and also develop an integrated model. ISM also classified these KSFs into driving KSFs and the dependence KSFs in this study.

Keywords: interpretive structural modelling; ISM; key success factors; KSFs; implementation; total productive maintenance; TPM; small and medium enterprises; SMEs; digraph; interrelationship.

DOI: 10.1504/IJPQM.2017.085846

International Journal of Productivity and Quality Management, 2017 Vol.22 No.1, pp.42 - 59

Received: 04 Dec 2015
Accepted: 13 May 2016
Published online: 16 Aug 2017 *

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