Title: Successful implementation of ERP systems: a case study of an international automotive manufacturer

Authors: Jaideep Motwani, Asli Yagmur Akbulut, Vijay Nidumolu

Addresses: Department of Management, Seidman College of Business, Grand Valley State University, 401 W. Fulton Street, Grand Rapids, MI 49504, USA. ' Department of Management, Seidman College of Business, Grand Valley State University, 401 W. Fulton Street, Grand Rapids, MI 49504, USA. ' 3725 North O'Connor Road, Irving, TX 75062, USA

Abstract: Given the substantial investments of time, money and other resources, as well as the technical and organisational risks involved it is imperative to understand the factors that facilitate/inhibit the success of ERP implementations. Using a case study methodology grounded in business process change theory, this paper attempts to identify the critical factors that account for the success of ERP implementation at an international automobile manufacturer. Understanding such effects will enable managers to be more proactive and better prepared for ERP implementation.

Keywords: automobile industry; business process change theory; case study; enterprise resource planning systems; ERP implementation; critical success factors; international automotive manufacturing.

DOI: 10.1504/IJATM.2005.008581

International Journal of Automotive Technology and Management, 2005 Vol.5 No.4, pp.375 - 386

Published online: 04 Jan 2006 *

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