Title: Making strategy work: a comprehensive analysis of methods for aligning strategy and business processes

Authors: Matthias Lederer; Matthias Kurz; Pavlin Lazarov

Addresses: University of Erlangen-Nuremberg, Lange Gasse 20, D-90403 Nürnberg, Germany ' QUA-LiS NRW, Paradieser Weg 64, D-59494 Soest, Germany ' GfK, Nordwestring 101, D-90419 Nürnberg, Germany

Abstract: A key objective of strategy management is ensuring the implementation of strategies in the day-to-day operational business processes of enterprises. For this purpose, researchers and practitioners developed an enormous body of methods for strategy management. However, the tremendous variety of strategy management methods makes it difficult to choose the most appropriate methods for a given challenge. In order to learn from field studies and to provide guidance for practitioners and researchers, this paper provides a dataset of the 50 methods from a body of 100 case studies focusing on strategy design and implementation in the field of business process management. Based on this dataset, commonly utilised methods, common challenges, typical objectives and the role of the management levels are examined. Researchers may use this freely available dataset as a foundation for their own further research.

Keywords: balanced scorecard; BSC; business process management; BPM; strategy definition; strategy implementation; strategy-process alignment; strategy management.

DOI: 10.1504/IJBPM.2017.084853

International Journal of Business Performance Management, 2017 Vol.18 No.3, pp.274 - 292

Received: 05 Jun 2015
Accepted: 07 Mar 2016
Published online: 01 Jul 2017 *

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