Int. J. of Transitions and Innovation Systems   »   2016 Vol.5, No.3/4

 

 

Title: The effects of felt accountability and role ambiguity on organisational commitment: a replication of results analysing social network analysis

 

Authors: Jacob W. Breland; Mary Dana Laird; Sonya Bhakta; Kenneth Zantow

 

Addresses:
Department of Management and International Business, College of Business, University of Southern Mississippi, 730 East Beach Boulevard, Long Beach, MS 39560, USA
The University of Tulsa, Helmerich Hall, Room 301-D, 800 South Tucker Drive, Tulsa, OK 74104, USA
The University of Tulsa, Helmerich Hall, Room 301-D, 800 South Tucker Drive, Tulsa, OK 74104, USA
Department of Management and International Business, College of Business, University of Southern Mississippi, 730 East Beach Boulevard, Long Beach, MS 39560, USA

 

Abstract: Using the conflict theory of decision making (Janis and Mann, 1977) as a theoretical foundation, we examined the moderating effects of role ambiguity on the felt accountability-organisational commitment relationship. Data from a the USA healthcare provider indicated that clear role expectations ameliorate the strain reactions caused by felt accountability on continuance commitment, but not on affective commitment. In particular, as felt accountability increased, employees who perceived low levels of role ambiguity experienced more continuance commitment, but those with high role ambiguity perceptions experienced less continuance commitment. By measuring felt accountability with a roster (i.e., social network analysis) and an established scale, we were able to replicate our results, thus lending credence to our findings and providing a new measurement approach for an important organisational stressor.

 

Keywords: felt accountability; role ambiguity; organisational commitment; social network analysis.

 

DOI: 10.1504/IJTIS.2016.10004448

 

Int. J. of Transitions and Innovation Systems, 2016 Vol.5, No.3/4, pp.231 - 253

 

Submission date: 01 Mar 2016
Date of acceptance: 13 Aug 2016
Available online: 10 Apr 2017

 

 

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