Title: Strategies to improve job outcomes of construction site supervisors

Authors: Florence Yean Yng Ling; Lionel Jun Jie Low

Addresses: Department of Building, National University of Singapore, 4 Architecture Drive, 117566, Singapore ' Department of Building, National University of Singapore, 4 Architecture Drive, 117566, Singapore

Abstract: This study examined ways to boost site supervisors' job outcomes through the characteristics of their jobs and how their jobs are designed. Using a structured questionnaire, data were collected from site supervisors working on construction projects in Singapore. Data were collected via face-to-face interviews. It was found that site supervisors have significantly good job outcomes, operationalised as high internal work motivation, high job satisfaction and good quality work performance. The results show some of the significant job characteristics affecting job outcomes are: given discretion to decide what to be done; allowed to offer suggestions for job improvement; regular working hours; and adequate pay. This study found that job outcomes of site supervisors would not significantly improve if their jobs are designed with characteristics which use skill variety, and provide task identity and task significance.

Keywords: site supervisors; performance management; job satisfaction; job design; job characteristics; Singapore; job outcomes; construction projects; construction industry; construction sites; internal work motivation; work performance.

DOI: 10.1504/IJPOM.2016.081675

International Journal of Project Organisation and Management, 2016 Vol.8 No.4, pp.324 - 347

Received: 09 Jun 2014
Accepted: 12 Oct 2014

Published online: 20 Jan 2017 *

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