Int. J. of Services and Operations Management   »   2017 Vol.26, No.1

 

 

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Title: The moderating effect of supply chain role on the relationship between social capital and performance

 

Authors: Byung Hak Leem; K.J. Rogers

 

Addresses:
Division of International Trade and Distribution, Busan University of Foreign Studies, 65 Geumsaem-ro, 485 beon-gil, Geumjeong-gu, Busan, 609-81, Korea
IMSE Department, University of Texas at Arlington, 500 W. First Street, Arlington, TX 76019, USA

 

Abstract: The primary objective of this study is to examine the relationship between supply chain social capital and firm performance and whether the supply chain role of a firm (supplier, manufacturer, distributor, logistics provider) has a moderating effect on the positive relationship between the dimensions of social capital and the firm performance. The results show that three dimensions of social capital directly affect firm performance. Further, the supply chain role moderates the relationship between three dimensions of social capital and overall firm performance. Owing to the differences in the results across the supply chain roles, three dimensions of social capital are more likely to improve firms performance based on its role in the supply chain. This paper uses the partial least squares (PLS) structural equation model to analyse a set of survey data from respondents of companies in Korea.

 

Keywords: social capital; supply chain management; SCM; supply chain role; firm performance; partial least squares; PLS; structural equation modelling; SEM; South Korea.

 

DOI: 10.1504/IJSOM.2017.10000694

 

Int. J. of Services and Operations Management, 2017 Vol.26, No.1, pp.18 - 48

 

Available online: 07 Nov 2016

 

 

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