Title: Organisational determinants of export performance: evidence from exporting firms in Batam, Indonesia

Authors: Yudi Fernando; Agustina Fitrianingrum; Christopher Richardson

Addresses: Graduate School of Business, Universiti Sains Malaysia, 11800 Penang, Malaysia ' Faculty of Economics and Business, Universitas Internasional Batam, 29442 Batam, Indonesia ' Graduate School of Business, Universiti Sains Malaysia, 11800 Penang, Malaysia

Abstract: Organisational determinant factors are seen as resources, assets and capabilities that can be managed by a firm itself to achieve its objectives. The export performance (EP) of electrical and electronic (E&E) firms on the Indonesian island of Batam has been fluctuating and declining for several years. This phenomenon must be addressed accordingly in order to stabilise national economic growth. It is the responsibility of academicians, practitioners, and policy makers to understand the complexities of EP by exploring the factors that significantly influence it. To examine the link between organisational determinants and EP, the data were collected from E&E firms in Batam. The results indicate that export marketing strategy, firm characteristics and capabilities, and management characteristics are positively and significantly linked to EP. These findings suggest that, in light of the highly volatile and uncertain economic environment, short product life cycles, as well as frequent and unpredictable changes in demand, it is imperative that firms are able to respond to environmental changes.

Keywords: export strategy; firm characteristics; management characteristics; MCH; electrical and electronics industry; Batam; Indonesia; internationalisation; organisational determinants; export performance; exporting firms; exports; economic growth; firm performance; environmental changes.

DOI: 10.1504/IJBEX.2017.080607

International Journal of Business Excellence, 2017 Vol.11 No.1, pp.95 - 119

Received: 09 Apr 2015
Accepted: 02 May 2015
Published online: 01 Dec 2016 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article