Title: The practice of e-commerce in Malaysia

Authors: Anthony C. Koh, Thuong T. Le

Addresses: University of Toledo, USA. ' University of Toledo, USA

Abstract: Findings from this research indicate that e-commerce in Malaysia is still in its formative phases. However, a majority of firms in the survey sample have progressed beyond brochureware and are in the interactions phase. Few have moved into the e-commerce phase. Firms in IT/Internet services and solutions have taken the lead; however, manufacturing firms lack behind and find themselves the least developed in e-commerce initiatives. B2B e-commerce is still in its infancy. The government is recognised for its efforts in developing an IT and knowledge-based economy. Strategic implications and recommendations for managerial and public policy consideration are developed.

Keywords: e-commerce; electronic commerce; Malaysia; B2B; public policy; knowledge-based economy; information technology; strategic management; internet.

DOI: 10.1504/JIBED.2003.007832

Journal for International Business and Entrepreneurship Development, 2003 Vol.1 No.2, pp.93 - 101

Published online: 25 Sep 2005 *

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