Title: Customisation of master data elements in ERP systems aligned with business goals

Authors: Ehsan Malihi; Farzad Movahedi-Sobhani; Mohammad Aghdasi

Addresses: Department of Industrial Engineering, School of Engineering, Islamic Azad University, Tehran North Branch, Babaei Highway, Hakimiyeh Complex, Tehran, Iran ' Department of Industrial Engineering, Islamic Azad University, Science and Research Branch, Hesarak, Tehran, Iran ' Industrial Engineering Department, School of Engineering, Tarbiat Modares University, Jalal Ale Ahmad Highway, Tehran, Iran

Abstract: One of the key issues in developing enterprise resource planning (ERP) systems deals with the customisation of master data elements aligned with particular business strategies and goals since any changes in strategies require further modifications in data elements. However, regarding to the significant importance of this concept in successfully implementing ERP systems, only few researches have addressed this matter. Therefore, this paper firstly aims to show how master data could be overshadowed by different business goals and afterward a new method with the purpose of customising master data based on a set of business goals is introduced. For illustration, a bank datasets including 17 data elements have been applied in order to identify and select the most informative elements which are apt to an especial business goal such as increasing profit or decreasing bad debts. Considering the proposed method and obtained result indicates that a relationship between master data elements and business goals can be employed to identify the most informative data elements and finally customisation of master data elements.

Keywords: ERP customisation; master data elements; strategic change; business goals; enterprise resource planning.

DOI: 10.1504/IJISCM.2016.077950

International Journal of Information Systems and Change Management, 2016 Vol.8 No.1, pp.37 - 59

Received: 24 Jun 2015
Accepted: 18 Mar 2016

Published online: 23 Jul 2016 *

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