Title: Assessing consumers' willingness to use tagging technology in tracing halal status

Authors: Azmawani Abd Rahman; Mohd Hizam Hanafiah; Mohani Abdul; Azlee Amirudin Ruslee

Addresses: Halal Product Research Institute, Universiti Putra Malaysia, 43400 Serdang, Selangor, Malaysia ' Universiti Kebangsaan Malaysia, 43600 Bangi, Selangor, Malaysia ' Universiti Putra Malaysia, 43400 Serdang, Selangor, Malaysia ' Universiti Putra Malaysia, 43400 Serdang, Selangor, Malaysia

Abstract: This study investigates factors that determine Muslim consumers' willingness to use halal tagging technology. Halal tagging technology refers to the use of mobile phones by consumers to trace whether the halal logo on product packaging is from an authentic source. Five perception factors - complexity, reliability, social influence, facilitating conditions and benefits - were examined as antecedents of willingness to use the halal tagging. Based on data collected from 120 consumers in Malaysia, results indicate that all of the factors except for social influence were significant in affecting the willingness to use the halal tagging technology. Perceived usefulness was found to be the most important factor.

Keywords: halal status; traceability; tagging technology; authenticity; consumer behaviour; willingness to use; Muslim consumers; mobile phones; cell phones; product packaging; complexity; reliability; social influence; facilitating conditions; benefits; halal tagging; Malaysia; perceived usefulness.

DOI: 10.1504/IJIMB.2016.075862

International Journal of Islamic Marketing and Branding, 2016 Vol.1 No.3, pp.272 - 284

Received: 21 May 2015
Accepted: 19 Dec 2015

Published online: 09 Apr 2016 *

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