Article: A conceptual framework for mitigating supply chain uncertainties and risks in the courier industry Journal: International Journal of Supply Chain and Operations Resilience (IJSCOR) 2015 Vol.1 No.4 pp.319 - 338 Abstract: Supply chain risk and uncertainty is an issue in supply chain and logistics. Due to increased globalisation, higher customer expectations, and environment volatility, supply chains are more easily exposed to risks. This study proposes a resource-based view approach to manage the supply chain risks and uncertainties. Risk and uncertainty are often used interchangeably. And managers have to deal with both uncertainty and risk simultaneously. Based on the resource-based view, logistics capability can achieve competitive advantages. This may improve the logistics performance. In contrast, supply chain risk and uncertainty influence decision makers and logistics performance. This paper, therefore, gives an attempt to develop a conceptual framework to examine the applicability of logistics capabilities for mitigating supply chain risks and uncertainties in the courier industry. This would result in the development of a practical guidance for managers developing and deploying logistics capabilities to support and enable their supply chain risk management strategies. Inderscience Publishers - linking academia, business and industry through research

Title: A conceptual framework for mitigating supply chain uncertainties and risks in the courier industry

Authors: Michael Wang; Ferry Jie; Ahmad Abareshi

Addresses: School of Business IT and Logistics, RMIT University, GPO Box 2476, Melbourne, Victoria 3001, Australia ' School of Business IT and Logistics, RMIT University, GPO Box 2476, Melbourne, Victoria 3001, Australia ' School of Business IT and Logistics, RMIT University, GPO Box 2476, Melbourne, Victoria 3001, Australia

Abstract: Supply chain risk and uncertainty is an issue in supply chain and logistics. Due to increased globalisation, higher customer expectations, and environment volatility, supply chains are more easily exposed to risks. This study proposes a resource-based view approach to manage the supply chain risks and uncertainties. Risk and uncertainty are often used interchangeably. And managers have to deal with both uncertainty and risk simultaneously. Based on the resource-based view, logistics capability can achieve competitive advantages. This may improve the logistics performance. In contrast, supply chain risk and uncertainty influence decision makers and logistics performance. This paper, therefore, gives an attempt to develop a conceptual framework to examine the applicability of logistics capabilities for mitigating supply chain risks and uncertainties in the courier industry. This would result in the development of a practical guidance for managers developing and deploying logistics capabilities to support and enable their supply chain risk management strategies.

Keywords: logistics capabilities; supply chain uncertainty; supply chain risk; logistics performance; supply chain management; SCM; risk management; courier industry; resource-based view; RBV.

DOI: 10.1504/IJSCOR.2015.075083

International Journal of Supply Chain and Operations Resilience, 2015 Vol.1 No.4, pp.319 - 338

Received: 25 Mar 2014
Accepted: 30 May 2014
Published online: 03 Mar 2016 *

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Title: A conceptual framework for mitigating supply chain uncertainties and risks in the courier industry

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