Title: Role of justice perceptions and social exchange in enhancing employee happiness

Authors: Hema Bajaj; Venkat R. Krishnan

Addresses: School of Business Management, Narsee Monjee Institute of Management Studies, JVPD Scheme, Vile Parle West, Mumbai, Maharashtra 400056, India ' Great Lakes Institute of Management, Bala V Balachandar Campus, ECR Road, Manamai, Tamil Nadu, India

Abstract: This study looks at procedural, distributive, and interactional justice as antecedents of perceived organisational support (POS) and leader-member exchange (LMX). It also looks at the effect of all these on positive and negative affect. It was hypothesised that all the three justice variables would be positively related to POS, and interactional justice and POS would be positively related to LMX. It was also hypothesised that both POS and LMX would be positively related to positive affect and that POS, LMX, and positive affect would be negatively related to negative affect. Data were collected from 262 managers of a large multi-division Indian Company in the manufacturing space. All respondents had spent at least six months working with their current supervisors. Structural equations modelling was used to test the goodness of fit of the hypothesised model. All hypotheses except the relationship between LMX and negative affect were supported. Ability of workplace events to mould our private world and the obscuring of boundaries between work and personal lives are discussed.

Keywords: justice perceptions; social exchange; employee happiness; perceived organisational support; POS; leader-member exchange; LMX; procedural justice; distributive justice; interactional justice; India; structural equation modelling; SEM.

DOI: 10.1504/IJBEX.2016.074843

International Journal of Business Excellence, 2016 Vol.9 No.2, pp.192 - 209

Received: 11 Jan 2014
Accepted: 17 Jun 2014

Published online: 21 Feb 2016 *

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