Title: The role of service-oriented architecture as a part of the business model

Authors: Ville Alkkiomäki

Addresses: Wärtsilä Corporation, P.O. Box 196, 00530 Helsinki, EU, Finland; Lappeenranta University of Technology, P.O. Box 20, 53851 Lappeenranta, EU, Finland

Abstract: Digitalisation is affecting business models of many enterprises and changing the way information work is done. Service-oriented architecture (SOA) is one way of implementing this change, but despite its capability to model services on a business level, the enterprises are not able to link the value of the services with the related investments. This paper proposes the use of ontology as a tool to make service-oriented architecture an integrated part of the business model. This linkage enables the SOA investments to be evaluated as a part of the value delivery process of the enterprises.

Keywords: business models; IT value; service-oriented architecture; SOA; ontology; case study; service identification; business model generation; business alignment; Val IT; cost volume profit analysis; modelling; information technology; value delivery.

DOI: 10.1504/IJBIS.2016.074764

International Journal of Business Information Systems, 2016 Vol.21 No.3, pp.368 - 387

Received: 16 Sep 2014
Accepted: 11 Oct 2014
Published online: 17 Feb 2016 *

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