Title: Influence of firm size on the adoption of enterprise information systems: insights from Iberian firms

Authors: António Trigo; João Varajão; Pedro Soto-Acosta; Nicolás Gonzálvez-Gallego; Francisco José Molina Castillo

Addresses: Polytechnic Institute of Coimbra, ISCAC, Quinta Agrícola – Bencanta, 3040-316 Coimbra, Portugal; Centro ALGORITMI, University of Minho, Campus de Azurém, 4800-058 Guimarães, Portugal ' Department of Information Systems, University of Minho, Centro ALGORITMI, Campus de Azurém, 4800-058 Guimarães, Portugal ' Department of Management and Finance, University of Murcia, Campus de Espinardo, Universidad de Murcia, 30100 Murcia, Spain ' Department of Management and Finance, University of Murcia, Campus de Espinardo, Universidad de Murcia, 30100 Murcia, Spain ' Department of Management and Finance, University of Murcia, Campus de Espinardo, Universidad de Murcia, 30100 Murcia, Spain

Abstract: Information technology/information systems are currently used by almost all firms worldwide to integrate and coordinate their business processes, ranging from operational to strategic support. Among the systems adopted by firms, one can find enterprise resource planning, customer relationship management, business intelligence, and many others. This paper presents a study conducted with the participation of 102 Chief Information Officers (CIO) from Iberian firms, aiming to provide a better understanding of the influence of firm size on the adoption of the main enterprise information systems (EIS) types. The findings show that firm size influences the adoption of some EIS types as, for instance, business intelligence, workflow management and collaboration and groupware systems. However, in other cases, such as the case of enterprise resource planning, it no longer happens.

Keywords: enterprise information systems; EIS adoption; motivation; firm size; Iberia; Spain; Portugal; business intelligence; workflow management; collaboration; groupware.

DOI: 10.1504/IJITM.2015.072046

International Journal of Information Technology and Management, 2015 Vol.14 No.4, pp.233 - 252

Received: 04 Apr 2013
Accepted: 11 Apr 2014

Published online: 30 Sep 2015 *

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