Title: Exploring the knowledge complexities of innovation intermediaries: the case of nanotechnology in the UK

Authors: Matthew Mount; Simon Milewski; Kiran Fernandes

Addresses: Leeds University Business School, University of Leeds, Leeds, LS6 1AN, UK ' The York Management School, University of York, Freboys Lane, Heslington, York, YO10 5GD, UK ' Durham University Business School, Durham University, Mill Hill Lane, Durham, DH1 3LB, UK

Abstract: Innovation intermediaries are critical enablers of inward and outward technology and knowledge transfer processes, particularly in domains and industries that are characterised by high complexity. Nanotechnology as a radical, generic technology is one such domain, which spans a plethora of different industries. As a result, intermediary organisations are essential for the future development and commercialisation of these technologies. However, little is known with regard to the inner workings of intermediaries and the knowledge management (KM) processes and capabilities deployed to facilitate matchmaking. Using an in-depth case study, the paper explores the key knowledge related challenges the intermediary faces and the KM processes and capacities utilised to facilitate intermediation. It is found that knowledge creation and exploration, knowledge storage, and knowledge transfer capacities are key capabilities that are enabled by the intermediary's proprietary access to an extensive network database. Results of the study have implications for both managers engaged or seeking to engage with intermediaries as well as managers of intermediaries.

Keywords: innovation intermediaries; knowledge management; knowledge capabilities; knowledge capacities; nanotechnology; generic technologies; network database; knowledge complexities; United Kingdom; UK; knowledge transfer; intermediation; knowledge creation; knowledge exploration; knowledge storage.

DOI: 10.1504/IJTM.2015.071029

International Journal of Technology Management, 2015 Vol.69 No.1, pp.20 - 37

Accepted: 11 May 2014
Published online: 07 Aug 2015 *

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