Title: Technical challenges facing integration e-government systems: an empirical study

Authors: Madi Al-Sebie

Addresses: Information and Learning Resources Department, Taibah University, Al-Madinah Al-Munawwarah, P.O. Box 25676, Saudi Arabia

Abstract: The integration stage of e-government can be considered as the most important stage of the implementation of an e-government system. Due to the importance of the integration stage of an e-government system and its highest positive impact, all local/national governments ultimately seek to reach this stage. However, in order to reach the integration stage of e-government, local/national governments face various challenges; these challenges could be political, technical, economic, social, or organisational. In fact, there is a lack of studies focusing on the identification of the importance, categorisation, and presentation of strategies for overcoming technical challenges. Therefore, this paper will try to fill the information gap based on empirical case studies of two local governments. This paper will identify the importance, categorisation, and presentation of strategies for overcoming technical challenges facing the integration of an e-government system.

Keywords: technical challenges; e-government integration; electronic government; systems integration; local government.

DOI: 10.1504/EG.2015.070114

Electronic Government, an International Journal, 2015 Vol.11 No.3, pp.133 - 153

Received: 07 Jan 2014
Accepted: 04 Jul 2014
Published online: 27 Jun 2015 *

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