Title: Infomobility: a holistic framework for a literature review

Authors: Marika Arena; Giovanni Azzone; Federica Franchi; Silvia Malpezzi

Addresses: Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Via Lambruschini, 4/B, 20156 Milan, Italy ' Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Via Lambruschini, 4/B, 20156 Milan, Italy ' Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Via Lambruschini, 4/B, 20156 Milan, Italy ' Department of Management, Economics and Industrial Engineering, Politecnico di Milano, Via Lambruschini, 4/B, 20156 Milan, Italy

Abstract: In recent years, infomobility started to be considered a key instrument in relation to sustainable mobility. Infomobility has a potential to decrease environmental, social and economic transportation costs, gathering a wide range of information about mobility dynamics that can increase users' awareness and improve the management of the mobility system. However, from an academic point of view, there is a high confusion about this term due to the high fragmentation and heterogeneity of the literature. To provide a possible answer to this problem, this article aims to perform a literature review of the concept of infomobility, proposing a reference framework to go through existing contributions. The framework encompasses four main dimensions of infomobility: value chain, application areas, technologies and actors. Based on this review, the authors highlight the existence of overlapping areas among the elements of the framework and discuss criticalities and potentialities of infomobility.

Keywords: infomobility; intelligent transport systems; ITS; system integration; socio-technical systems; STS; literature review; sustainable mobility; value chain; mobile information systems; mobile communications.

DOI: 10.1504/IJCIS.2015.068613

International Journal of Critical Infrastructures, 2015 Vol.11 No.2, pp.115 - 135

Received: 18 Feb 2013
Accepted: 22 Feb 2013

Published online: 25 Apr 2015 *

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