Title: Modelling the barriers of supply chain performance measurement in the Indian automotive industries

Authors: Rajesh Katiyar; Mukesh Kumar Barua

Addresses: Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee 247667, India ' Department of Management Studies, Indian Institute of Technology Roorkee, Roorkee 247667, India

Abstract: The purpose of this paper is to explore the interactions among the imperative barriers of supply chain performance measurement (SCPM) system implementation in the Indian automotive companies. The Indian automotive companies have been facing various issues in implementation of SCPM system. We have used interpretive structural modelling (ISM) approach to investigate the interaction among different barriers in implementation of SCPM system in the Indian automotive industry. The results indicate that lack of awareness related to SCPM system and lack of top management dedication are the most significant barriers. On the other hand, disinclination of the support from distributors, dealers, retailers, lack of training manpower, and inefficient information technology system are the weak barriers. The results also reveal that there is a strong dependence among the barriers. Finally, various guidelines are provided for improving the performance and efficiency of the Indian automotive supply chains.

Keywords: supply chain management; SCM; supply chain performance; performance measurement; ISM; interpretive structural modelling; barriers; automotive supply chains; automobile industry; India.

DOI: 10.1504/IJIIM.2014.065321

International Journal of Intercultural Information Management, 2014 Vol.4 No.1, pp.51 - 66

Received: 17 Jul 2013
Accepted: 10 Aug 2014
Published online: 09 May 2015 *