Title: Performance of system based on two ontologies in order to supply personalised information

Authors: Houda Mnasser; Faïez Gargouri; Mourad Abed

Addresses: Mir@cl Lab, FSEGS, University Sfax, BP 1088, 3018 Sfax, Tunisia ' Mir@cl Lab, FSEGS, University Sfax, BP 1088, 3018 Sfax, Tunisia ' LAMIH, CNRS UMR 8201, University of Valenciennes and Hainaut-Cambresis, Le Mont Houy, F-59313 Valenciennes Cedex 9, France

Abstract: This paper describes two ontologies that form the backbone of our personalised interactive system allowing the passengers to assist, to facilitate their movement and offer them services, entertainment, etc., throughout their journey in the multimodal transport networks. First, we describe here the public transportation ontology. We have presented secondly user profile ontology. Its instantiation, in our case, is based on the explicit gathering of data that form the user profile: the passenger fills his different information via a web interface that enables him to decide, among the given data, those which are suitable and which are not. So, the system stores the profile of every passenger that will connect with his login and password to ask to travel from one place to another. The system will give him the suitable answer according to his profile. The whole goal of our system is to realise the great satisfaction of public transportation user.

Keywords: ontology; user profiles; Protégé tool; system performance; personalised information; personalised interactive systems; passengers; passenger services; passenger entertainment; passenger movements; multimodal transport networks; public transport; online data submission; web forms; passenger profiles; customer satisfaction.

DOI: 10.1504/IJBPSCM.2014.065266

International Journal of Business Performance and Supply Chain Modelling, 2014 Vol.6 No.3/4, pp.208 - 227

Received: 16 Jul 2013
Accepted: 21 Sep 2013
Published online: 31 Oct 2014 *

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