Title: Evaluating telecommunications efficiency in China with data envelopment analysis

Authors: Harold W. Lundy Jr.; José Humberto Ablanedo-Rosas; Hongman Gao; Haibo Wang; Baruch Lundy

Addresses: Department of Management and Marketing, College of Business, Jackson State University, 1400 John R. Lynch Street, Jackson, MS 39217-0280, USA ' Department of Information and Decision Sciences, College of Business Administration, University of Texas at El Paso, 500 West University Ave., El Paso TX 79968, USA ' Department of Research and Development, Bank of Communications, No. 18 Xianxia Road, Shanghai, 200336, China ' Division of International Business and Technology Studies, Texas A&M International University, 5201 University Boulevard Laredo, TX 78041, USA ' Department of Management and Marketing, College of Business, Jackson State University, 1400 John R. Lynch Street, Jackson, MS 39217-0280, USA

Abstract: Telephone communications, mobile services, and internet traffic continue to grow in China. As more people in China become telecommunications customers, China must find effective and efficient ways to provide these services in order to compete in the global market. This research examines the efficiency of telecommunications services for 31 Chinese provinces by using data envelopment analysis (DEA) models. The results show that 81% and 71% of the Chinese provinces were operating efficiently according to the variable and constant returns to scale DEA model respectively. Additionally, super efficiency scores were computed in order to differentiate and rank the efficient Chinese provinces.

Keywords: data envelopment analysis; DEA; China; telecommunications efficiency; evaluation; super-efficiency; telecommunications services.

DOI: 10.1504/IJIDS.2014.059734

International Journal of Information and Decision Sciences, 2014 Vol.6 No.1, pp.27 - 45

Published online: 05 Jul 2014 *

Full-text access for editors Full-text access for subscribers Purchase this article Comment on this article