Title: An assessment of biometric identities as a standard for e-government services

Authors: Murray Scott, Thomas Acton, Martin Hughes

Addresses: Centre for Innovation and Structural Change, National University of Ireland, Galway, Ireland ' Department of Accountancy and Finance, National University of Ireland, Galway, Ireland. ' Department of Accountancy and Finance, National University of Ireland, Galway, Ireland

Abstract: This paper investigates the applicability and potential use of biometrics for e-government services. An in-depth case study is presented outlining the development of e-government services in Ireland, highlighting potential areas for growth in biometrics and also areas for caution in the implementation of the underlying technologies. Biometrics is becoming an important international standard as an authentication technology providing cross-border immigration and security controls; however, the case for biometrics in e-government services is more complex. As an enabler of e-services, the implementation of this technology is challenged by a wider set of more profound societal issues including citizen privacy, security and trust. However, the rapid development and adoption of this technology has the potential to inform and hasten its diffusion into wider e-government usage. Specifically, this paper examines the current attitudes to the feasibility of biometrics as a component in the delivery of e-government services.

Keywords: services; standards; biometrics; e-government; electronic government; Ireland; authentication; privacy; security; trust.

DOI: 10.1504/IJSS.2005.005800

International Journal of Services and Standards, 2005 Vol.1 No.3, pp.271 - 286

Published online: 06 Dec 2004 *

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