Title: A decision management tool: modelling the order fulfilment process by multi-agent systems

Authors: Roberto Domínguez; Jose M. Framinan

Addresses: Industrial Management, School of Engineering, University of Seville, Camino de los Descubrimientos, s/n, Isla de la Cartuja, 41092, Seville, Spain ' Industrial Management, School of Engineering, University of Seville, Camino de los Descubrimientos, s/n, Isla de la Cartuja, 41092, Seville, Spain

Abstract: This paper describes an agent-based framework for modelling and simulating different processes taking place in supply networks, resulting in a supply network simulator. The framework is composed of reusable elements (agents and objects) allowing to model real-scale supply chains, which often involves a high number of different enterprises and products, and many different structures are possible. Each enterprise in the model can be customised with different policies and parameters for the different business functions. The framework is implemented using Java Swarm. The simulation platform, called Sistemas COoperativos para la Programación y Ejecución de pedidos (SCOPE), has been validated contrasting our results with three different methodologies described in the literature by three relevant authors in the supply network management topic. SCOPE is a very useful tool for supply network managers, allowing them to understand how their current system works, to calculate global performances, and to fine-tune the current system by simulation (changing parameters, management policies, adding or deleting new enterprises, etc.).

Keywords: supply chain management; SCM; multi-agent systems; MAS; order fulfilment process; OFP; simulation; decision making; modelling; agent-based systems; decision management; supply networks.

DOI: 10.1504/IJMDM.2013.056457

International Journal of Management and Decision Making, 2013 Vol.12 No.3, pp.240 - 258

Received: 19 Sep 2012
Accepted: 18 Jun 2013

Published online: 24 Jul 2014 *

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