Title: Organisational role stress: level of stress, major stressor and its differences

Authors: Rajnish Ratna; Saniya Chawla; Rohit Mittal

Addresses: Department of Human Resources, Amity Business School, Amity University, Sector-125, Noida, Uttar Pradesh, India ' Department of Management Studies, Indian Institute of Technology-Roorkee, Roorkee-247667, India ' Software Data India Ltd., B 1/g8, 2nd Floor, Mohan Coop Industrial Area New Delhi, Delhi 110044, India

Abstract: At times IT/ITeS professionals are forced to change the entire paradigms amidst constant uncertainty and high risk. The purpose for this research is to find out the level of stress among the IT/ITeS professionals of India, to study the major stressors that contribute to the level of stress and to find out how stress level differs on the basis of gender, age and length of service of professional. Instrument on organisational role stress developed and standardised by Udai Pareek, was administered to 135 IT/ITeS professionals through e-mail. It was found that all the factors are highly correlated to each other and also to the overall stress level of the employees. The highest degree of correlation is found in role stagnation with correlation coefficient of .8679. It was also found that male employees feel more stressed as compared to female employees.

Keywords: organisational roles; stress levels; major stressors; inter-role distance; role stagnation; role expectation conflicts; role erosion; role overload; role isolation; personal inadequacy; self-role distance; role ambiguity; resource inadequacy; IT industry; information technology; IT professionals; gender; age; length of service.

DOI: 10.1504/IJICBM.2013.056214

International Journal of Indian Culture and Business Management, 2013 Vol.7 No.3, pp.359 - 383

Published online: 30 Nov 2013 *

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