Title: Examining success factors of open source software repositories: the case of OSOR.eu portal

Authors: Viktor Hollmann; Hwansoo Lee; Hangjung Zo; Andrew P. Ciganek

Addresses: Department of Management Science, Korea Advanced Institute of Science and Technology (KAIST), 291 Daehak-ro, Yuseong-gu, Daejeon 305-701, Korea ' Department of Management Science, Korea Advanced Institute of Science and Technology (KAIST), 291 Daehak-ro, Yuseong-gu, Daejeon 305-701, Korea ' Department of Management Science, Korea Advanced Institute of Science and Technology (KAIST), 291 Daehak-ro, Yuseong-gu, Daejeon 305-701, Korea ' College of Business and Economics, University of Wisconsin-Whitewater, 800 West Main Street, Whitewater, WI 53190-1790, USA

Abstract: The OSOR.eu portal is an open platform for sharing e-government initiative news, ideas, and solutions among public administrations of the European Union. This study examines the success factors of open-source software repositories by applying the updated information systems success model to the OSOR.eu portal. One hundred and seventeen users of the OSOR.eu portal participated in the survey and partial least squares were employed to analyse the data. The results indicate that information quality is the strongest factor to affect the net benefits of OSOR.eu. Service quality has a significant role in the success of the open-source software repository. This study also shows that organisation type and job relevance are moderators for the success of the OSOR.eu portal. This study has implications for how governments can improve the development of public services using open-source software repositories. Limitations and future research directions are discussed as well as concluding remarks.

Keywords: open source software; OSS repositories; e-government; success models; OSOR.eu portal; European Union; partial least squares; PLS; electronic government; public administration; information quality; service quality; organisation type; job relevance; public services.

DOI: 10.1504/IJBIS.2013.055544

International Journal of Business Information Systems, 2013 Vol.14 No.1, pp.1 - 20

Published online: 09 May 2014 *

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