Int. J. of Modelling in Operations Management   »   2013 Vol.3, No.1

 

 

Title: Performance monitoring and showing the weakness of periodic assessment of data envelopment analysis

 

Authors: A. Divandari; G.R. Jahanshahloo; F. Hosseinzadeh Lotfi; M. Keimasi; M. Vaez-Ghasemi; F. Eshghi

 

Addresses:
Management Department, University of Tehran, North Kargar St., Tehran, Iran
Department of Mathematics, Science and Research Branch, Islamic Azad University, Hesarak St., Ashrafi Esfahani St., Tehran, Iran
Department of Mathematics, Science and Research Branch, Islamic Azad University, Hesarak St., Ashrafi Esfahani St., Tehran, Iran
Management Department, University of Tehran, North Kargar St., Tehran, Iran
Department of Mathematics, Science and Research Branch, Islamic Azad University, Hesarak St., Ashrafi Esfahani St., Tehran, Iran
Research Center, Bank Mellat, Shadab St., North Iranshahr St., Tehran, Iran

 

Abstract: For analysing the performance of a decision making unit (DMU) and acquiring correct information about the performance of DMUs during the evaluation, measuring relative efficiency, is not sufficient. Therefore, by taking advantages of complementary techniques relative efficiency of an entity, while each of the entities are being considered independently, should be measured and investigated in population. Here the shortfall of the efficiency evaluation in successive time periods have been investigated and for preserving mistakes for correct monitoring the organisation performance different techniques such as DEA, MPI and etc. have been simultaneously utilised.

 

Keywords: bank efficiency; efficiency evaluation; data envelopment analysis; DEA; Malmquist productivity index; MPI; performance monitoring; periodic assessment; decision making units; DMUs; organisational performance; bank performance; banking industry.

 

DOI: 10.1504/IJMOM.2013.052075

 

Int. J. of Modelling in Operations Management, 2013 Vol.3, No.1, pp.70 - 89

 

Submission date: 06 Sep 2012
Date of acceptance: 19 Nov 2012
Available online: 11 Feb 2013

 

 

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