Title: A fuzzy PROMETHEE II method for the selection of reverse logistics provider

Authors: Jlassi Jihen; A. El Mhamedi; H. Chabchoub

Addresses: ISGI de Sfax Route Mharza, Km 1.5-B.P954-3018 Sfax., Tunisia ' Modélisation et Génie des Systèmes Industriels (MGSI), IUT de Montreuil, 140 Rue de la Nouvelle, 93100 Montreuizl, France ' IHEC de Sfax Route Sidi Mansour, Km10-BP.1170-3018 Sfax, Tunisia

Abstract: Reverse logistics focuses on the backward flow of materials from customer to supplier (or alternate disposition) with the goals of maximising value from the returned item or minimising the total reverse logistics cost. Reverse logistics is practiced in many industries like steel, aircraft, computers, photo-copiers, automobiles, plastics, carpets, paper, chemicals, appliances and medical items. In this study, a multi-criteria decision making method in fuzzy environment is developed to guide the selection process of best reverse logistics provider.

Keywords: reverse logistics providers; outsourcing; fuzzy sets; PROMETHEE II; multicriteria decision making; MCDM; network management; fuzzy logic; provider selection.

DOI: 10.1504/IJENM.2012.051313

International Journal of Enterprise Network Management, 2012 Vol.5 No.3, pp.304 - 315

Published online: 16 Aug 2014 *

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