Title: Knowledge management methodology for planning distance education

Authors: S.R.M. Oliveira; E.W. Cazarini

Addresses: Department of Production Engineering, University of São Paulo, Av. Arlindo Gomes Rodrigues, 1082 CEP 38406231, Uberlândia, MG/Brazil ' Department of Production Engineering, University of São Paulo, Av. Trabalhador São-Carlense, 400 CEP 13566-590, São Carlos, SP/Brazil

Abstract: The purpose of this work is to contribute towards a distance capacitation policy, aiming for the construction of intellectual capital in light of Public-Private Partnerships (PPPs). Therefore, a support system for the decision has been developed based on the methodological support directed to the prioritisation ranking of knowledge. This stage consisted of the following steps: Phase 1: Determination of CSF; Phase 2: Identification of the Areas of Information; Phase 3: Prioritisation of the information needs starting from the crossing of CSF and the Areas of Information; Phase 4: Determination of the Critical Knowledge in PPPs.

Keywords: knowledge management; KM; public-private partnerships; PPPs; ANNs; artificial neural networks; psychometric scale; distance education; educational planning; distance capacitation; intellectual capital; support systems; methodological support; prioritisation ranking; CSF; critical success factors; information areas; information needs; critical knowledge; Brazil; education management; higher education; universities; distance learning; innovation; innovative learning.

DOI: 10.1504/IJMIE.2013.050815

International Journal of Management in Education, 2013 Vol.7 No.1/2, pp.71 - 102

Published online: 13 Sep 2014 *

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