Title: e-Government readiness in Ghana: a SWOT and PEST analyses

Authors: Francis Kofi Andoh-Baidoo; Jeffry Stephen Babb; Lawrencia Agyepong

Addresses: Department of CIS and Quantitative Methods, University of Texas Pan American, 1201 W University Drive, Edinburg, TX 78539, USA ' West Texas A&M University, Department of Computer Information and Decision Management, 2403 Russell Long Blvd., Canyon, TX 79016, USA ' Department of Public Relations and Communication, Ghana Institute of Journalism, Accra, Ghana

Abstract: E-Government has transformed how governments provide efficient and effective services to citizens, businesses and other government agencies in both developed and developing nations. For developing nations, a context-oriented approach should be considered for a successful implementation of e-government. The paper examines the e-government readiness of Ghana, a developing nation in Africa. We employ a SWOT (Strengths, Weaknesses, Opportunities and Threats) and PEST (Political, Economic, Social and Technological) analysis of Ghana's readiness to successfully implement e-government. We provide implications for practice and research. The analysis framework used in this study can be applied for other South-Saharan Nations.

Keywords: e-government readiness; emerging economies; SWOT analysis; PEST analysis; developing countries; Ghana; Sub-Saharan Africa; electronic government; e-government implementation.

DOI: 10.1504/EG.2012.049727

Electronic Government, an International Journal, 2012 Vol.9 No.4, pp.403 - 419

Published online: 22 Nov 2014 *

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