Title: Examining collaboration and information sharing in Inter-Organisational Information System (IOIS) implementation

Authors: Dolly A. Harold; Thomas A. Horan

Addresses: School of Information Systems and Technology, Claremont Graduate University, 130 E 9th St., Claremont 91711, CA, USA ' School of Information Systems and Technology, Claremont Graduate University, 130 E 9th St., Claremont 91711, CA, USA

Abstract: Collaboration is now considered as a strategic advantage for enhancing effectiveness in Inter-Organisational Information System (IOIS) implementation, particularly in electronic government (e-government). As governments strive to improve their service delivery systems with constraint resources, IOIS was seen as the key factor for efficacy. Findings in this study revealed that the rhetoric and the reality of IOIS implementation were misaligned. Social and human factors were revealed as pertinent for this disparity and good governance was seen as the redeeming factor for IOIS implementation. Understanding these factors is critical in improving the probability of success in future IOIS implementation.

Keywords: collaboration; information sharing; IOIS; inter-organisational information systems; e-government; electronic government; service delivery; resource constraints; good governance.

DOI: 10.1504/EG.2012.049723

Electronic Government, an International Journal, 2012 Vol.9 No.4, pp.333 - 349

Published online: 22 Nov 2014 *

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