Title: Improved process performance in new product development of optical communications manufacturing by the integration of DFSS and ANP

Authors: Wen-Tsann Lin; Shen-Tsu Wang; Chen-Hsang Hwang; Meng-Hua Li; Yu-Hsiu Cheng

Addresses: Department of Industrial Engineering and Engineering Management, National Chin-Yi University of Technology, No. 57, Sec. 2, Zhongshan Rd., Taiping Dist., Taichung 41170, Taiwan. ' Department of Commerce Automation and Management, National Pingtung Institute of Commerce, No. 51, Min Sheng E. Road, Pingtung 900, Taiwan. ' Department of Industrial Engineering and Engineering Management, National Chin-Yi University of Technology, No. 57, Sec. 2, Zhongshan Rd., Taiping Dist., Taichung 41170, Taiwan. ' Department and Institute of Industrial Management, Taiwan Shoufu University, No. 168, Nanshi Li, Madou Dist., Tainan City 72153, Taiwan. ' Department of Industrial Engineering and Engineering Management, National Chin-Yi University of Technology, No. 57, Sec. 2, Zhongshan Rd., Taiping Dist., Taichung 41170, Taiwan

Abstract: In the trend of increasingly fierce global competition of optical communications industries, design for Six Sigma (DFSS) provides a systematic management approach using tools, training, and measurement methods to achieve products, services, and process designs that meet customer expectations. Taking transnational optical communications original equipment manufacturer (OEM) as the research objects, this study applied IDEF0, analytical network process (ANP), performance matrix analysis, and system simulation to propose a management model, which integrates DFSS with the development processes of new products for improvement and reengineering. The proposed research analysis model can reduce new product development process time by 30.24%. The findings of this research can serve as reference for the introduction of new product development process performance improvements.

Keywords: design for six sigma; DFSS; new product development; NPD; process performance; analytical network process; ANP; optical communications; IDEF0; simulation.

DOI: 10.1504/IJMTM.2012.048707

International Journal of Manufacturing Technology and Management, 2012 Vol.25 No.4, pp.191 - 200

Published online: 26 Nov 2014 *

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