Title: Multi-perspective analysis of e-governance performance: a study of select agriculture related projects in India

Authors: P.K. Suri; Sushil

Addresses: Agricultural Informatics Division, National Informatics Centre, New Delhi 110003, India. ' Department of Management Studies, IIT Delhi, Vishawkarma Bhavan, New Delhi 110016, India

Abstract: There is a general lack of empirically founded measures for cross-analysing the performance of e-governance initiatives from the perspective of key stakeholders. This study attempts to fill such gap by proposing a construct based on commonly applicable performance aspects across key actor groups belonging to select agriculture related e-governance projects in India. An analysis, based on the proposed construct, reveals that the performance of e-governance is perceived differently by the three actor types. The study has implications for both researchers and practitioners.

Keywords: electronic governance; electronic government; e-governance performance; performance evaluation; e-governance stakeholders; stakeholder analysis; multi-perspective analysis; agriculture; India; e-government.

DOI: 10.1504/IJEG.2011.043817

International Journal of Electronic Governance, 2011 Vol.4 No.3, pp.259 - 272

Accepted: 11 May 2011
Published online: 23 Nov 2011 *

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