Title: Organisational role stress: the conceptual framework

Authors: Bushara Bano, Parvaiz Talib, Balan Sundarakani, M. Gopalan

Addresses: Department of Business Administration, Aligarh Muslim University, Aligarh-202002, Uttar Pradesh, India. ' Department of Business Administration, Aligarh Muslim University, Aligarh-202002, Uttar Pradesh, India. ' Faculty of Business and Management, University of Wollongong in Dubai, Block 14, Room 123, Knowledge Village, Dubai, UAE. ' Faculty of Management, Multimedia University, Persiaran Multimedia, 63100, Cyberjaya, Selangor Darul Ehsan, Malaysia

Abstract: Stress is the inability to cope with the pressures of a job. Stress at the workplace is the result of rapid changes in all aspects viz. urbanisation, modernisation, industrialisation etc. This paper qualitatively aims to identify the causes of organisational stress and their consequences. It will explore the basis for treatment of employees in organisation to minimise their stress in terms of work overload, role ambiguity, role stagnation, personal inadequacy, role isolation and various other stressors. The research supplements the existing body of research and suggests some remedial measures to cope with stress and proposes a framework for organisational stress at the workplace.

Keywords: organisational stress; stress causes; stress consequences; coping with stress; job pressures; workplace stress; work overload; role ambiguity; role stagnation; personal inadequacy; role isolation; stressors; employee stress.

DOI: 10.1504/IJLEG.2011.042281

International Journal of Logistics Economics and Globalisation, 2011 Vol.3 No.2/3, pp.102 - 115

Published online: 29 Nov 2014 *

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